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Where Can I Use My Electronic Phone Card™?
The Electronic Phone Card™ can be used on any touch tone telephone.
Some
pay phones, office systems or hotel phone systems may have a 1+800
lock requiring that the access and PIN number be entered manually.
Why Is A Card Included With The Electronic Phone Card™?
In case the dialer is lost, the card may be used to manually enter
the access and PIN numbers on the telephone touch pad.
What Is The Long Distance
Cost Per Minute?
Domestic calls made within the United States are billed at 4.9¢
per minute. Refer to the rate finder to determine the long distance
rate to a particular international destination. Partial minutes
are rounded up to the next minute.
What Is The Maximum Amount
Of Long Distance I Can Purchase?
Following the initial purchase of the dialer, additional long
distance may be purchased in $20 increments up to a maximum of
$100.
How Long Will The Electronic Phone Card™ Operate?
Under normal operating conditions the Electronic Phone Card™ can
place over 500 long distance access calls.
Is There A Warranty With
The Electronic Phone Card™?
The Electronic Phone Card™ is a disposable device and warranted
to be free of material defect under normal operating conditions.
There are no warranties expressed or implied regarding the useful
life of the dialer. If an Electronic Phone Card™ fails within the
first year of service it must be returned at the owner’s
expense for evaluation and possible replacement. Shipping and
handling expenses are the sole responsibility of the owner.
Can I Remote Charge The
Electronic Phone Card™?
The Electronic Phone Card™ makes a terrific gift for students,
friends or relatives. To make sure they stay in touch, give the
Electronic Phone Card™ as a gift and add long distance anywhere
, anytime on line or by telephone.
“Click or Call” recharges are fast, easy and convenient
to purchase.
Can I Place International
Long Distance Calls With The Electronic Phone Card™?
Yes. For international calls dial 011 + the country code + the
phone number. International rates may be higher than U.S. domestic
flat rates and vary according to the destination called. For the
rate to a specific country refer to the international rate locater.
How Does The Electronic Phone Card™ Work?
Each Electronic Phone Card™ is pre-programmed at the time of manufacture
with the 1-800 long distance access number and the unique PIN
number for your long distance account. This information is encoded
as tones like those used on a touch tone telephone.
How Do I Use The Electronic Phone Card™?
Place the dialer firmly on the speaker of the telephone handset.
Press and release the dial button, when the green light goes out
the dialing sequence has been completed and the following options
may be selected by pressing:
1 To make a call
2 To purchase additional time
3 To transfer a remaining balance from another PIN or dialer
4 To speak to customer service
What If I Lose My Electronic Phone Card™?
The Electronic Phone Card™ is the sole responsibility of the owner.
Noble, Inc. will not be held liable for a lost or stolen Electronic Phone Card™.
Are There Any Additional
Long Distance Charges?
The long distance flat rate includes no hidden charges or fees.
Calls made from a pay phone will incur a 95¢ surcharge. Some
pay phones may require manually entering the 1-800 access number
and PIN number.
What Are The Hours For
Your Customer Service Center?
Our Customer Care Center is staffed 24 hours a day 7 days a week.
Our representatives are available to assist you any time at:
1-866-496-1237
Are Electronic Phone Card™ Order Transactions Secure?
The security and confidentiality of your transactions with our
order center are ensured with our 128/256-bit SSL encryption certificate
provided by RapidSSL.
How Can I Find Out How
Much Long Distance I Have Remaining?
Each time you place a call with your Electronic Phone Card™ the
system will advise how many long distance minutes are remaining.
Listen carefully to these prompts as you place long distance calls
and make sure to add additional long distance minutes when needed
to avoid a disconnect.
Are Other Payment Methods
Available Other Than A Credit Card?
You may order the Electronic Phone Card™ with the purchase of $20.00
long distance by sending a check or money order to:
Noble, Inc.
Electronic Phone Card™ / PO Box 200 / 4949 Westown Pkwy / Suite
165 / Box 200/West Des Moines, IA 50266.
Please add $5.95 for processing and handling for a total of $25.95.
Include your name, shipping address and email address to assure
prompt handling of your order.
Can I Place Long Distance
Calls Using My Cell Phone?
Yes. The great per minute savings available to Electronic Phone Card™ members can also be used with any cell phone. Just manually
enter the 1-800 access number followed by your PIN number. Depending
on your network plan, standard air time may also be charged.
Are Rates Higher When
Calling A Cell Phone?
Many countries outside the U.S. add a surcharge to calls placed
to a cell phone. This surcharge will increase your standard per
minute flat rate by the amount of the surcharge applied.
Can I Participate As An
Affiliate With Noble, Inc. And Sell Electronic Phone Card™s?
The unique features and benefits available with the Electronic Phone Card™ can be easily converged with your existing web site.
Earn additional commission income from your web site with a text
link to the Noble, Inc. Electronic Phone Card™. By offering the
added convenience and reliability of One Touch Long Distance®
calling, your customers can now “get it right – get
it fast, the first time – ever time. For additional information
please give us a call or use the contact us option on this web
site.
Are Conventional Distributor
Opportunities Available?
Distributors selling the Electronic Phone Card™ enjoy a unique
ongoing profit opportunity with the residual profits generated
when additional long distance is sold. Our unique PIN TRACK system
also allows for continued profits to the selling retailer. For
additional information please give us a call.
Do Long Distance Minutes In My Account
Ever Expire?
Yes. Accounts inactive for over 6 months will be expire. You may
add new minutes to you account at a later date by visiting the
Recharge Order Page.
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